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Knowledge Base

Your own support center, that reduce your support time and improves customer service. A fully fledged Knowledge Base to help your customers find solutions before contacting the helpdesk team. Easy to manage and navigate.

You can customize all aspects of the categories, so that users can easily find the information they require. You also can group the solutions into specific topics, facilitating customers to browse for solutions in the Knowledge base.

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Search

Typing a specified word or combination of words in a search field will help your users to find the requested information. Search will return results, displaying  all the articles where   the word or word combination is present.

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Tags

Search solutions with the help of specified tags facilitates the search for your customers.

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Categories

The categories section displays a list of availble categories and articles. Its very easy to navigate it, all you need is to click the title and view the article.

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