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Knowledge Base

Your own support center, that reduce your support time and improves customer service. A fully fledged Knowledge Base to help your customers find solutions before contacting the helpdesk team. Easy to manage and navigate.

You can customize all aspects of the categories, so that users can easily find the information they require. You also can group the solutions into specific topics, facilitating customers to browse for solutions in the Knowledge base.

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Knowledge Base

Ability to customize the basic Knowledge Base URL

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Rating

Rating component is the easiest and fastest way to let your visitors rate for their favorite or the most helpful article.

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Track Your Package

Store Administrator posted this on Jan 30, 2014
After an order has shipped, many packages can be tracked. You can find tracking information in your order details.

Package tracking or package logging is the process of localizing shipping containers, mail and parcel post at different points of time during sorting, warehousing, and package delivery to verify their provenance and to predict and aid delivery.

Most traditional package tracking systems do not track packages after a package is dropped off at a centralized mail services center with single-point delivery, such as the ones used at apartment complexes, college residence halls, corporate mailrooms, post-office box stores and mail and parcel centers. These mail services centers receive all incoming mail and sort it; the mail may then be delivered to individual recipients or the recipients may have to pick up the mail themselves. To cover that gap and track a package at different points within the internal delivery process, specialized internal or "inbound" package tracking systems have been developed.

Tags: package  track  service